Overview
This Privacy Policy explains how Ruvan Global LTD ("we", "us") handles personal information when you visit localhost, request a quote, or do business with us.
Information we collect
Contact details you give us, such as your name, company, email address, phone or WhatsApp number, and country.
Business information included in inquiries and orders, such as products, quantities, destination ports, and documents.
Basic technical data collected automatically, such as browser type, pages visited, and approximate location, used to keep the site secure and improve it.
How we use it
We use your information to answer inquiries, prepare quotations, process and ship orders, provide after-sales support, and meet legal and customs requirements.
We may send you product updates related to your inquiry. You can ask us to stop at any time.
Sharing
We do not sell your personal information. We share it only with partners who need it to fulfil your order, such as freight forwarders, inspection agencies, banks, and customs authorities, or when the law requires it.
Retention and security
We keep business records for as long as needed for the purposes above and for legal, tax, and accounting obligations. We use reasonable technical and organisational measures to protect your data.
Your rights
You may ask to access, correct, or delete your personal information, or object to how we use it. Contact us at ruvangloballtd@gmail.com and we will respond within a reasonable time.
Changes
We may update this policy from time to time. The latest version is always available on this page.